BabyNursery is committed to your privacy. One of the ways in which we
demonstrate this commitment is through the care we take to protect the privacy
of information that we collect when we host your data on our servers.
Our customers access our software products from our servers hosted at a world
class data center. Currently, we utilize web hosting services and data
center facilities operated by FirstLink Technology, Inc. in Denver Colorado.
BabyNursery has entered into binding legal agreements with FirstLink Technology,
with the objective (among others) of protecting your privacy, and the privacy of
the people who use our software.
Whenever the term "Customer Information" is used in this policy, we mean
information about your end users stored by us or our hosting company.
We promise that we will not use Customer Information for the purposes of
marketing to, or otherwise communicating directly with your end users. Nor will
we give that information to a third party, unless we are required to do so in
order to comply with the law. The only use that we will make of Customer
Information is to host your data in accordance with the hosting agreement to
which both of us are parties.
If you feel that BabyNursery is not abiding by this policy, you should contact
us by addressing your concerns to security@babynursery.com.
Cookies
A cookie is a small text file containing a unique identification number that is
transferred from a web server to the end user's browser. Standing alone,
cookies do not identify you personally. They merely recognize your
browser. Cookies come in two flavors: session and persistent-based.
Session cookies exist only during an online session. They disappear from your
computer when you close your browser software or turn off your computer.
Persistent cookies remain on your computer after you've closed your browser or
turned off your computer. They include such information as a unique identifier
for your browser.
BabyNursery uses session cookies containing encrypted information to allow the
system to uniquely identify you while you are logged in. This information allows
BabyNursery to process your online transactions and requests. Session cookies
help us make sure you are who you say you are after you've logged in and are
required in order to use the BabyNursery applications. BabyNursery uses
persistent cookies, that only we can read and use, to identify the fact that you
are a customer. We are especially careful about the security and confidentiality
of the information stored in persistent cookies. For example, we do not store
account numbers or passwords in persistent cookies. Users who disable their Web
browsers' ability to accept cookies will be able to browse our Website but will
not be able to successfully use our Services.
Security
All hosted environments meet the following physical security requirements -
Single point of entry to hosting areas; main access monitored with additional
access for emergency purposes only; surveillance cameras in facility; access;
access only to persons on BabyNursery’s approved access list.
All hosted environments also meet the following electronic security conditions -
login validation; creation of accounts only as verified by BabyNursery or
sub-contracted hosting provider; secure SSH (encrypted) connections to access
servers; servers running behind secure firewall; intrusion detection systems.
BabyNursery imposes strict internal controls over those of its employees,
contractors and consultants with access to Customer Information. Such access is
granted only on a need to know basis.
Our Site has security measures in place to help protect against the loss,
misuse, and alteration of the Data under our control. When our Site is accessed
using a modern web browser, Secure Socket Layer (SSL) technology is available at
users request and protects information using both server authentication and data
encryption to help ensure that Data is safe, secure, and available only to you.
BabyNursery provides unique user names, passwords, and organization codes that
must be entered each time a customer logs on. These safeguards help prevent
unauthorized access, maintain data accuracy, and ensure the appropriate use of
Data.
BabyNusery Support
Currently, BabyNursery Support is available in its entirety to customers
whose Access Agreement is current. If you are a current customer, you may
receive web support by calling are supporint line. Your questions and our
answers may be published on our website, and made available to other website
visitors. However, those visitors will have no way of knowing that one or more
of the questions on the website was asked by you.
Collected
Information
We may also email information regarding updates to the Service or company, and
will send a Customer Newsletter. Again, email will not be distributed or shared
and customers can opt out of receiving any communication by emailing
support@babynursery.com at the time it is distributed.
Customers of the Service will be using the Site to host data and information
("Data"). BabyNursery will not review, share, distribute, print, or reference
any such Data except as provided in the BabyNursery Access Agreement, or as may
be required by law. Individual records may at times be viewed or accessed only
for the purpose of resolving a problem, support issue, or suspected violation of
the Access Agreement, or as may be required by law. Of course, customers are
responsible for maintaining the confidentiality and security of their user
registration and password.
BabyNursery may also collect certain information from visitors to and customers
of the Site, such as Internet addresses. This information is logged to help
diagnose technical problems, and to administer our Site in order to constantly
improve the quality of the Service. We may also track and analyze
non-identifying and aggregate usage and volume statistical information from our
visitors and customers and provide such information to our customers.
Making Changes To
Data
If customers need to update or change registration information they may do so by
editing the user or organization record. To update billing information
please email support@babynursery.com or call 918-633-5422. BabyNursery will
respond to your correction or update request within at most 30 days from the
date of your request.
Changes to Privacy
Policy
BabyNursery will update this policy from time to time. A "last revised" date
will always be included on the bottom of the statement. To keep up-to-date with
BabyNursery’s policy, please check this page periodically.
Contacting Us
If you have any questions about this Statement, or our practices as they affect
the privacy of hosted data, you can contact us on security@babynursery.com.
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